ICH Policies Procedures

 

Organisational

 

Policies

Anti-Bullying Policy

Anti-Discrimination Policy

Anti-Sexual Harassment Policy

Asbestos Policy

Child and youth Risk Management Strategy

Code of Conduct Policy

Commitment to Community Policy

Confidentiality Policy

Conflict of Interest Policy

Covid Health Policy

Document Development Policy

Dress Code Policy

Ending Employment Policy

Family and Domestic Violence Policy

Feedback and Complaints Policy

Finance Policy

Flexible Work Policy

Fraud Risk Management Policy

Grievance and Dispute Resolution Policy

Health and Wellbeing Policy

Human Rights Policy

Induction Policy

Information Technology Policy

Leave Policy

Parental Leave Policy

Performance Counselling and Discipline Policy

Performance Management Policy

Personal Safety in the Community Policy

Pets in the Workplace Policy

Privacy Policy

Professional Boundaries Policy

Quality and Compliance Policy

Recruitment Policy

Risk Management Policy

Service User Protection Policy

Service User Support Policy

Suitability Policy

Sun Safety Policy

Vehicle Use Policy

Working Alone Policy

Workplace Health and Safety Policy

Workplace Rehabilitation Policy

Workplace Surveillance Policy

 

Procedures

Bomb Threat Procedure

Dealing with Difficult Clients Guidelines

Flexible Work Procedure

Incident Management Procedure

Internal Auditing Procedure

Public Statements Procedure

Sharps Procedure

Vehicle Use Procedure

Working with Diverse Peoples Procedure

 

Forms

Annual Reflection

Bus Passenger Record Form

Conflict of Interest Form

Drivers Declaration Form

Employee Reimbursement Form

Grievance Form

Incident Report Form

Personnel Information Form

Pets in the Workplace Agreement

Phone and Bomb Threat Checklist

Vehicle Accident Reporting Form

Vehicle Damage Reporting Form

Volunteering Agreement

Volunteer Application

 

Internal Documents

Capability Framework

Client Rights and Responsibilities Brochure

Client Service Charter

Feedback and Complaints Brochure

Instructions – Creating and Managing Internet Browser Book Marks

Instructions – Creating Shortcuts on Desktop

Instructions – How to for PDF Files

Instructions – Keyboard Shortcuts

Pre-Start Vehicle Checklist

 

External Resources

Anxiety and Depression Information Booklet

Bullying Fact Sheet

Daily Mindfulness Activities

Daily Mood Chart for Depression and Anxiety

EAP Assist

Fair Work Information Statement

Get Up and Stretch

National Principles for Child Safe Organisations

Pomodoro Timer

QLeave for Community Services

Remserv

Sexual Harassment Information for Workers

SCHCDS Industry Award 2010

Time Management Quiz

Wellbeing Videos

Wellness Audio

Wellness Quiz

Workstation Checklist

 

 

Out of Home Care

 

Policies

Carer Renewal Policy

End of Placement Policy

Identifying and Reporting Harm (Standards of Care) Policy

Incident Reporting and Management Policy

Managing High Risk Behaviour Policy

Philosophy of Care

Positive Behaviour Policy

Pre-Placement Policy

Supporting Placement Policy

 

Procedures

Brokerage Procedure

Care Team Meeting Guidelines

Incident Reporting Procedure

Transporting Children in Care Procedure

Working with First Nations People Procedure

 

Forms

Feedback Form

Home Visit Checklist

Incident Reporting Form

Pre-Service Training Certificate

Risk Management Plan Template

Statement of Achievement

Safety Plan Template

Water Safety Certificate

 

Internal Documents

Carer Welcome Pack

Caseworker Guide

Charter of Rights for a Child in Care

Community of Practice Terms of Reference

Final Renewal Assessment Flow Chart

 

External Resources

Department of Child Safety Youth and Women Information Sharing Guidelines

 

 

Family Intervention Service

 

Policies

Case Management Policy

Incident Reporting and Management Policy

Philosophy Statement

Referrals Acceptance Policy

 

Procedures

Activating New Service User on SRS Guidelines

Assessment Procedure

Brokerage Procedure

Care Team Meeting Guidelines

Case Closure Procedure

Case Noting Guidelines

Case Planning Procedure

Emergency Duress Procedure

Guidelines for Engaging with Clients Legal Representatives

Incident Reporting Procedure

Induction Procedure

Information Sharing Procedure

Intervention and Monitoring Procedure

Personal Safety in the Community Procedure

Referrals Acceptance Procedure

Working Along (After 5pm) Procedure

 

Forms

Exit Report template

Family Time Room Booking Form

Feedback Form

Incident Report Form

Parental Program Referral Form

Parenting Coach Referral Form

Progress Report

PUP Family Action Plan template

Referral Form

Risk Management Plan template

Strengths and Needs Assessment template

Subsequent Referral Form

 

Internal Documents

Closure Letter Template

Community of Practice Terms of Reference

Family Intervention Service Welcome Pack

Non Engagement Letter Template

PUP Case Note Template

 

External Resources

Coming Soon

 

 

Community Engagement

 

Policies

Access and Equity Policy

Archiving Policy

Feedback and Complaints Policy

Privacy Policy

Risk Management Policy

Service User Rights and Responsibilities Policy

 

National Disability Insurance Scheme

 

Policies

Abuse, Neglect and Exploitation Policy

Advocacy Policy

Continuity of Supports Policy

Decision Making and Consent Policy

Diversity and Inclusion Policy

ICH NDIS Duty of Care and Dignity or Risk Policy

Entry and Exit Policy

Incident Management Policy

Maintenance and Records Policy

Participant Rights Policy

Person-Centred Practice Policy

Service Agreement Management Policy

Support Provision Policy

 

Procedures

Incident Investigation Procedure

 

Forms

Participant Exit Form

 

External Resources

Incident Reporting, Management and Prevention

Disability Advocacy Fact Sheet